PeopleSoft Functional Analyst-Benefits Administration

Customer facing position which documents functional requirements, analyzes business process, and develops business cases to support IT solutions.

Essential Functions:Responsible for identifying and documenting systems functional designs as it relates to Benefits Administration (PeopleSoft) through interviewing clients and reviewing and analyzing existing systems and processes. Articulates interrelationships and recasts business flow into system specifications. Conducts gap analyses to document discrepancies between business requirements and system capabilities. May develop project plans and ensure plan adherence. As system development progresses, may have input into reporting requirements/report development, user interfaces, and coordinates or conducts UAT and the final evaluation of the system solution. Serves as liaison between line business (client) and the IT organization

Requirements definition and analysis
Collects and researches specific client requirements for projects, identifies requirements, gathers workflow data and basic system and reporting specifications. Documents system design requirements and reviews with IT and business for approval. Recommends basic alternatives to address problems.

Project planning and execution
Participates in project management process, including participating in project meetings. May document issues, action items, user requirements, or deliverables from project meetings. Performs a variety of project related activities, including analysis or preparation of documentation and presentations. Accomplishes all work within established methodologies and standards.

account management
Manages relationships with assigned customers/internal clients.

Business and Process Improvement
Identifies opportunities for business or process improvement; makes associated recommendations and implements as appropriate.

Additional Information:

Business Impact
Responsibilities impact the achievement of department objectives, including project deliverables and project timelines at the team level; may impact at the departmental level.
Influences the development of functional objectives.

Decision Making
Involves interpreting and analyzing established concepts.
Exercises independent judgment to make decisions for less defined issues and develops methods and techniques for obtaining solutions.
Requires moderately complex decision-making.

Problem Solving
Develops solutions to complex problems. May refer to established precedents and policies.
Requires significant analysis to develop solutions for complex problems

Interactions / Communications
Maintains customer focus and positive client relationships.
Drafts and prepares a variety of communications documents, including customer presentations; may assist in or deliver presentations to customers.
Interacts with departmental managers (senior managers) internally and externally.
Provides professional/technical guidance to team members.
Influences others regarding existing concepts, processes and/or methodology.

Independence / Discretion 
Participates in determining objectives of assignment.
Works under limited direction.
Plans/schedules job activities to work toward accomplishing set objectives.
Work is reviewed by management at key intervals for advice and guidance prior to completion

Staff Mentoring 
Provides periodic, informal work guidance/direction to, and training of, team members with less experience.
May provide performance input and recommendations to management for development/training plans.
Has no formal supervisory responsibility.

Education
BA or BS in a computer related field

Country: USA, State: Oregon, City: Lake Oswego, Company: Kaiser Permanente.