ITSM Documentation Admin

TEKsystems is looking to hire a Data Center Operations Documentation Admin for a client in the Portland/Beaverton area.

Job Description:

Support 24x7 Data Center Operations by maintaining MAXIMO compliance documentation for Service requests, change requests, incident management, inventory and operations procedural documentation and many other technical and administrative functions required to maintain the critical business operations of the company.

Skills:

ITIL

MAXIMO

Change Management

MS Office

ITSM

Documentation

Documentation and Service Management Processes

-Continuously document any and all procedures as encountered during incident mitigation continuously improving and expanding the knowledge base of the Run Book.

-Follow ITIL Service management standards by submitting proper incident, Problem, service requests and change requests through the central MAXIMO system.

-Complete weekly status reports including metrics of performance.

-Work on existing service requests to assist 24x7 operations in maintaining a high up time standard for all environments.

Relevant Experience:

5+ years of experience in technology operations documentation and controls systems. Inventory management. Moves/adds/changes of technology systems.

Join TEKsystems() and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so well work together to determine a suitable benefits package. We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nations largest IT staffing firm, weve become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers.
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Country: USA, State: Oregon, City: Portland, Company: TEKsystems.