William Englehaupt
Senior Programme Officer - Department of Peace Keeping (DPKO) - United Nations
Arlington, VA
Work Experience
Senior Programme Officer - Department of Peace Keeping (DPKO)
January 2012 to Present
New York, NY
A 198 country organization which fosters world peace and security. Through the Department of Peace Keeping Operations (DPKO) provides political and executive direction to UN Peacekeeping operations around the world. Specifically works to integrate the efforts of the UN, government and non-government entities. The Department of Field Support (DFS) provides support across budget, finance, logistics, IT, communication, HR and general administration for field missions.
Employees: ~15,000. ~Annual Operating Budget: $5B.
Senior Programme Officer - Department of Peace Keeping (DPKO), Operations & Field Support
* Program leadership and management-deployment, Lean Six Sigma.
* Develop programs, build business improvement portfolio across key operations areas: develop strategy to support broader change initiatives; i.e., streamline, modernize operations, consolidate back office operations via global Service Centers and critical hdqs processes.
* Develop and train Lean Six Sigma Black Belts; with a direct effect on DPKOs business process change and strategic transformation agenda.
* Lean Six Sigma subject matter expert. Thought leader.
* Focus areas: Process Improvement. Change initiatives.
* Develop scope and staff business improvement initiatives.
* In-directly provide leadership and supervision of Lean Six Sigma Black Belt teams (~40) across the organization, both on-site and remotely.
* Direct report to Chief of Staff - Department of Peace Keeping (DPKO) on transformation and change strategy issues and to the Department of Field Support (DFS) on logistics business processes and execution.
* Key areas: rebuilding Lean Six Sigma initiatives, develop and design training, staffing, capture ownership and buy-in from leadership. Program management and leadership.
* Briefing and presentations status updates to Under Secretary General and Chief of Staff.
Senior Executive
2008 to 2011
Washington, DC
[NYSE/ACN] A Fortune 100 global management consulting, technology services and outsourcing company. Capabilities across all industries and business functions. Accenture helps clients become high-performers. 244,000 employees.120 countries.FY11 Revenues US $25.5B.The #1 brand in technology professional services.
Senior Executive
* United Nations - Spearheaded Lean Six Sigma.Created deployment model and conducted Black Belt Training for HR, logistics, internal accounting and finance staff.
* Solidified Accentures reputation in Lean Six Sigma consulting.
* City of New York - led business process improvement engagements; Parks & Planning Department initiatives, served as planning and implementation facilitator.
* Reduced 200+ days off (30-40% reduction) agency capital planning process with Lean / Rapid improvement project.
* A Canadian municipal transit authority-Strengthened decision-making capabilities and cost controls. Led operations analysis and identified $30M-$60M in potential expense savings from examination of all back-office procedures and operational infrastructure.
* Department of Justice at Federal Prison Industries (UNICOR) -Lean Factory engagement leader. Enhanced productivity; brought on-time delivery across several projects up 50% with improved quality.
* Lean Six Sigma-Led leadership training and coaching for Black/Green Belts in 5 UNICOR facilities.
* Cut defect rates while improving social and business efficiencies critical to changing long-term practices.
* Washington Transit Authority Task Force Member-Examined board governance challenges. Facilitated task force board meetings. Spring 2010.
Engagement Director
2006 to 2008
Washington, DC
* Leveraged expertise across organization transformation, business process improvement, Lean Six Sigma and change management expertise in transformation projects to win, promote, and lead high-profile consulting initiatives for this professional services firm targeting the federal government services market.
* Captured new clients through presentations, conferences, workshops, proposals. Assisted with business development. Led and managed subsequent client engagements.
* Managed project staffing, scheduling, milestones, client relations, consultant performance, and scope expansion. Hired, on-boarded, and directed leadership and junior consultants.
* Army, Navy, Air Force, Marines, and Guard/Reserves- Intensified Lean Six Sigma expertise and resulting quality. Trained senior leaders, Black Belts, and project teams in in cutting-edge tools and assessments.
* Certified client staff through company education programs.
* Office of Inspector General (U.S. House of Representatives)- Educated auditors on business process improvements, facilitated application of Lean Six Sigma to audit processes; inspired follow-on project success and shift in traditional auditing practices.
* Army contract: Directed large-group projects. Managed deployment in several commands as part of $100M project with approximately 60 professionals.
* US Coast Guard Finance Center: Introduced Lean Six Sigma concepts and gained access to additional project opportunities after training 30-40 civilian accounting staff.
* Influenced company reputation and grew intellectual property around core business expertise-created and led workshops, presentations, and conferences.
Senior Manager, Business Transformation & Change Group
1995 to 2006
Chicago, IL
BearingPoint Inc. was one of the worlds largest providers of management and technology consulting services to Global 2000 companies and government organizations in 60+ countries. HDQ: McLean, VA. 17,100 employees. Revenues (2004) $3.5B.
Senior Manager, Business Transformation & Change Group
* Managed multimillion-dollar organizational transformation and change management projects for corporate and government clients. Increased client productivity and employee engagement with all-encompassing transition strategies.
* Promoted from Manager based on history of results and large-team leadership. Directed 7 Master Black Belts, Black Belts, and administrative staff members.
* Subject Matter Expert to executives and client teams implementing Lean Six Sigma at DOD branches. Conducted executive coaching and workshops; created process improvement strategy and detailed implementation plan to support thousands of employees in Finance Accounting Service.
* Air Force and Navy- Administered change management strategy and execution as part of large, high-stakes transformation programs across logistics management, back-office business processes, etc.
* The Coca-Cola Company. Operations: Oversaw supply chain risk assessment delivery, added and implemented capability to assess 220+ product-related risks, process quality, and supply chain elements.
* Bank of America, Bax Global Air Express, Osram Sylvania, Hussman, Philip Morris, and Rust-Oleum: Headed organizational transformation initiatives designed around significant change (M&A, growth, or technology). Created strategies for managing whole-organization transitions.
* Coordinated and ran quality development, organizational change, and benchmarking projects - bringing in wholesale changes that quickly increased client productivity across large divisions
Director - Eastern, Southwest & Midwest Regions
1994 to 1995
San Jose, CA
A consortium established in the early 1990s to foster increased American competitiveness through the spread of quality management practices. Founding members included IBM, Lockheed, Motorola, and other major American industrial players.
Director - Eastern, Southwest & Midwest Regions
* Supported rapid adoption of quality practices by 45 member organization, including quality system maturity assessments, educational programs, quality-related courses, conferences, seminars and consulting services at non-profit consortium.
Manager, Total Quality Education
1989 to 1994
Palatine, IL
American manufacturer of equipment used to control and distribute electric power. In 1991, the company was acquired and became a subsidiary of Schneider Electric.
Manager, Total Quality Education / Management
* Educated leaders in management development, managed $900K training budget, and oversaw customer, distributor, and supplier quality training throughout 26 global plants and field sales offices.
Education
Masters of Arts
Certificate of Advanced Studies in Adult & Continuing Education
BS in Management
Additional Information
Areas of Expertise
* Business Process Improvement
* Change Management
* Business Transformation
* Productivity & Efficiency
* Program Management
* Lean Six Sigma. Master Black Belt
* Leadership & Management
* International
* Private/Public/NGO/Government